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Implementation Guide

A detailed implementation roadmap created after the client accepts the advice. It is a project management tool to make sure every recommended strategy is implemented correctly, in the proper sequence and within the required timeframes.

Implementation guide template

Implementation Guide

  1. 01

    Client Context & Deadlines

  2. 02

    Priority Action List

  3. 03

    Product/Investment Details

  4. 04

    Step-by-Step Process

  5. 05

    Key Contacts

    If applicable
  6. 06

    Compliance Checkpoints

    If applicable
  7. 07

    Follow-up Requirements

  8. 08

    Technical/Strategic Notes

    If applicable

The problem

Why the Implementation Guide takes so long today.

Without Claras

Once the client signs, implementation becomes a list of tasks across product providers, the client and the practice, and the deadlines with real consequences, like contribution caps and cooling off periods, are the easiest to miss.

With Claras

Claras turns the accepted advice into a prioritised action list with responsible party and deadline, the product applications and account changes required, compliance checkpoints and a follow up schedule, all in one document.

Structure

How the Implementation Guide is laid out.

These are the sections of the Implementation Guide template in the Claras library, in the order they appear. Each section is drafted on its own from the sources you select. Conditional sections only appear when the advice covers them, and a licensee template can replace or reorder any of them.

Use it after the client accepts a Statement of Advice or Record of Advice, to coordinate implementation across the client, the practice and product providers.

  1. 01

    Client Context & Deadlines

    The accepted advice document, the commencement date, critical regulatory, product and client deadlines and the priorities driving the timeline.

  2. 02

    Priority Action List

    Actions grouped as urgent, high, medium and low priority with responsible party and deadline, and a checklist for tracking.

  3. 03

    Product/Investment Details

    New product applications, changes to existing products and any accounts to establish.

  4. 04

    Step-by-Step Process

    The numbered implementation sequence, where client authority is required and a documentation checklist.

  5. 05

    Key ContactsConditional

    Financial service providers, professional advisers and internal team contacts for the implementation.

  6. 06

    Compliance CheckpointsConditional

    Replacement product requirements, underwriting and medicals, regulatory checks and record keeping.

  7. 07

    Follow-up Requirements

    Scheduled reviews, the client communication schedule, monitoring responsibilities and the next action date.

  8. 08

    Technical/Strategic NotesConditional

    Implementation assumptions, risks and mitigations, alternative approaches considered and supporting calculations.

Sources

What Claras draws on.

You choose which materials are relevant. Claras reads the parts of them that each section of the Implementation Guide needs, and shows you the sources behind each section.

  • The accepted Statement of Advice or Record of Advice
  • The presentation meeting
  • Product applications and provider details you attach

Controls

The same controls on every document.

  • Fixed wording inserted word for word, where you turn it on
  • Adviser and licensee details drafted from your practice profile
  • Review guidance on every drafted section: light, standard or careful
  • Personal information removed before anything reaches the AI, by default
  • Version history on every document
  • Word export in your branded template

Your templates

Make the template yours.

Owners, managers and advisers can create and edit document templates under Templates. Start from the library, your own Word file or a description, then adjust any section heading or outline. Add or refine a section with AI, move sections up or down, and choose the export style that brands the Word file.

Use a library template

Open the template library, pick one and use it. Claras makes a separate copy your practice owns and can edit.

Upload the one you already use

Upload your existing template and Claras builds an editable template from its structure. Then turn on fixed text for the wording that must not change, and upload your Word file as an export style for the branding.

Describe what you need

Tell Claras what the document is for and it generates the sections, outlines and conditional rules for you to refine.

  • Square brackets are instructions

    Inside a section, text in [square brackets] tells Claras what to write. Plain text guides the wording, and fixed text locks it.

  • Lock fixed text

    Turn on fixed text for a section and the wording outside brackets, like your AFSL, phone number or disclaimers, is inserted word for word.

  • Conditional sections

    Mark a section conditional and it only appears when the advice covers it, so one template serves every scope.

  • Version history and updates

    Every change is versioned and can be restored. When a library template you copied improves, review the summary and apply it while keeping your edits, or skip it.

Licensee templates

Templates from your licensee.

Claras sets up licensees’ approved templates for the practices under their licence. If yours is on Claras, you draft from the exact structure they signed off, and they keep control of it.

1

Select your AFSL

On the Licensee tab under Templates, choose the AFSL your practice operates under. If your licensee has templates in Claras, you can request access.

2

Your licensee approves

The licensee sees which of their templates your practice uses and when. No client information is shared in either direction.

3

Their templates appear in your list

Their templates show in the Documents tab under Templates with an Official badge, and anything added in the last week is marked new.

  • The licensee controls the content. Their edits reach every practice as soon as they are made.
  • You can apply your own export style so the Word file carries your branding, or keep the licensee’s.
  • You can duplicate a licensee template into an editable copy only where the licensee allows copies.
  • If a connection ends, documents you already created stay available. New documents and regenerating sections from that template stop.

Licensee not on Claras yet?

Start from the Claras library or upload your licensee’s Word template as your own. When your licensee joins, we set up their approved versions for every practice under the licence.

Who it is for

Built for advisers. Governed by licensees.

For advisers

Draft your next document from the meeting you just had.

Record or upload the meeting, pick the template and review the draft. Your first file notes are free and there is no credit card to enter.

For licensees

Share your templates with your advisers.

Send us your approved SOA and ROA templates and we set them up, with the wording that must not change marked as fixed. Every adviser under your licence drafts from the same structure.